Complete the Personal Enrollment Form online or visit a branch to enroll. It’s free and gives you 24/7 access to your accounts.
FAQs
Faq’s
Read Questions & Answers
Online & Mobile Banking
-
01How do I sign up for Online Banking?
-
02What features are available through Online Banking?
View balances, transfer funds, make loan payments, view eStatements/check images, set alerts, and pay bills with Bill Pay—all from your device.
-
03How do I access Mobile Banking?
After enrolling in Online Banking, log into your profile and enable Mobile Banking. You can use our app, mobile browser, or even text messages.
-
04What can I do with Mobile Banking?
The mobile app and browser allow you to:
- Check balances & transactions
- Transfer funds
- Deposit checks
- Pay bills
- Use ATM/branch finder
- Control your debit card (report lost/stolen, turn it off/on)
- Set travel notices
Plus, via text you can get balances, recent transactions, and ATM/branch info.
Bill Pay
-
01What is Bill Pay and how do I sign up?
Bill Pay lets you schedule and send payments online—no stamps or envelopes needed. Free with personal checking accounts. To enroll: check “Apply for Bill Pay” during Online Banking signup, or send a message saying “BILL PAY REQUEST” from the Services → Bank Mail area.
-
02How do I use Bill Pay?
You can set up payees, schedule one-time or recurring payments, view payment reminders, and track pending or past payments—all within Online or Mobile Banking. For support, call 1‑800‑877‑8021.
Security & Passwords
-
01Is Online Banking secure?
Yes. We use SSL encryption, strong firewalls, and optional multifactor authentication to protect your info. Always use a strong password and do not share it with others.
-
02What if I forget my password?
Use the “Forgot Password” link on the login page to reset. If you continue to have trouble, contact us for help.
-
03What should I do if my debit card is lost or stolen?
Call 1‑800‑472‑3272 immediately to report it and prevent unauthorized transactions.
Account Services
-
01How do I reorder checks?
You can reorder checks through Online Banking (under Services), by phone, or at any branch.
-
02How do I report a lost or stolen check?
Contact us right away to place a stop payment. You can also report it in Online Banking or by calling your local branch.
Accounts & Loans
-
01What is FirstBank of Nebraska’s routing number?
FirstBank of Nebraska’s routing number is: 104901238
-
02Am I prequalified for a loan?
Prequalification is a simple, no-obligation way to see what loan options may be available to you. It typically involves a quick review of basic financial information—like your income, debts, and credit profile—to give you an estimate of how much you might qualify to borrow.
To get started, apply now!
Prequalification does not guarantee loan approval, but it’s a helpful first step in understanding your borrowing potential before you formally apply.
-
03What types of savings and checking accounts do you offer?
We offer a variety of options matching different needs: savings (First Savings, Money Market, Holiday, Health Savings), CDs, and checking (EZ-E-Statement, First Premier, Golden Circle, Interest Bearing).
-
04What loan services are available?
We offer a full range of loan options:
- Personal Loans (medical, emergency, energy, overdraft lines)
- Home Equity Loans & HELOCs
- Mortgage Loans (fixed, USDA Rural Development, construction, adjustable rate, first-time buyers)
- Vehicle & recreational loans ((cars, RVs, ATVs, motorcycles, boats, trailers)
Let us find the loan that fits your life—contact a loan officer to get started.
Need More Help?
- Visit your nearest branch for in-person assistance, including help with online enrollment or notary services.
- Call our team for account or service questions—branch contact details are on our Find Your Branch page.